Nov 5, 2018
Ever suffered from "goat voice"? Viv Groskop talks to retail
guru Mary Portas about radical candour, the power of silence and
the surprising ways in which a speech is like a ball
game. 
Nov 5, 2018
Ever suffered from "goat voice"? Viv Groskop talks to retail
guru Mary Portas about radical candour, the power of silence and
the surprising ways in which a speech is like a ball
game.